Website Terms of Use

This document is divided into three parts:

• Part A applies to everyone who accesses any part of this website.
• Part B applies in addition to Part A where you access or use the Entegri Connect Platform.
• Part C contains general legal provisions applicable to both.

STATUTORY DISCLOSURES

Provided in accordance with section 43(1) of the Electronic Communications and Transactions Act 25 of 2002

Note on the Consumer Protection Act 68 of 2008 (“CPA”). Where you are a “consumer” as defined in the CPA, nothing in these Terms limits or excludes any right you have under that Act. Where any provision of these Terms conflicts with a right conferred by the CPA, the CPA prevails to the extent of the conflict.

Note for users outside South Africa. Clause 28 sets out how these Terms apply to you if you are located outside South Africa, and preserves the mandatory consumer protections of your own country where they apply.

PART A: GENERAL WEBSITE TERMS

Applicable to all visitors and users

1. DEFINITIONS

1.1 In these Terms:

“Content” means all text, graphics, logos, images, data, software, documents, and other material made available on the Website by us.

“ECTA” means the Electronic Communications and Transactions Act 25 of 2002.

“Entegri Connect”, “we”, “us”, “our” means Entegri Connect (Pty) Ltd, registration number 2026/674044/07.

“GDPR” means, as the context requires, Regulation (EU) 2016/679 and the United Kingdom General Data Protection Regulation.

“Platform” means Entegri Connect, the digital marketplace operated by us and accessible through the Website.

“Platform Agreements” means the Supplier Platform Participation Agreement, the Client Platform Participation Agreement, the Mutual Non-Disclosure and POPIA Agreement, and the Platform Privacy Policy, as applicable.

“POPIA” means the Protection of Personal Information Act 4 of 2013.

“Terms” means these Website Terms of Use.

“User Content” means any material you submit, upload, post, or transmit to or through the Website, including Service Requirements, Bids, profile content, messages, documents, and feedback.

“Website” means entegriconnect.net and all associated subdomains, pages, and services operated by us, including the Platform.

“you”, “your” means any person who accesses or uses the Website.

1.2 Headings are for convenience only; the singular includes the plural; references to legislation include amendments and replacements; and “including” is not limiting.

2. ACCEPTANCE AND SCOPE

2.1 By accessing or using the Website you agree to be bound by these Terms. If you do not agree, you must not access or use the Website.

2.2 Where you access the Platform, the Platform Agreements apply in addition to these Terms. In the event of conflict, the Platform Agreement prevails in respect of the subject matter it governs.

2.3 Where Entegri Enterprises (Pty) Ltd, registration number 2013/137202/07, a separate company, provides professional services to you, including as a Supplier on the Platform, that engagement is governed by its engagement letter, which prevails in the event of conflict.

2.4 You warrant that you are at least 18 years old, that you have the legal capacity to accept these Terms, and that where you accept them on behalf of an entity, you are duly authorised to bind that entity.

3. CHANGES TO THESE TERMS

3.1 We may amend these Terms from time to time. The current version is always available on the Website and shows its version number and effective date.

3.2 Material changes will be notified by a notice on the Website and, where you hold a registered account, by email, at least thirty (30) days before they take effect.

3.3 Your continued use of the Website after the effective date of an amendment constitutes acceptance of the amended Terms. If you do not accept them, you must stop using the Website and may terminate any account you hold.

3.4 We retain superseded versions of these Terms and will provide a copy of the version in force on any given date on request.

4. PERMITTED USE OF THE WEBSITE

4.1 We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for lawful purposes in accordance with these Terms.

4.2 You may view, download, and print Content for your own internal or personal use, provided you do not remove any copyright or proprietary notice.

4.3 You may not use the Website for any purpose that is unlawful, or in any manner that could damage, disable, overburden, or impair it.

5. ACCEPTABLE USE AND PROHIBITED CONDUCT

5.1 Technical and security restrictions. You shall not:

• access or attempt to access any part of the Website you are not authorised to access;
• use any automated system, robot, spider, scraper, or similar tool to access, monitor, or copy the Website or its Content, save for search engine indexing conducted in accordance with our robots.txt file;
• extract, harvest, or compile any database of user information, Supplier profiles, or Service Requirements;
• introduce any virus, worm, trojan, logic bomb, or other malicious code, or upload any file that you know or suspect to be infected;
• attempt to gain unauthorised access to the Website, its servers, or any connected system, or to circumvent any authentication, rate limit, or security measure;
• conduct any penetration test, vulnerability scan, or security assessment of the Website without our prior written consent;
• reverse-engineer, decompile, or disassemble any part of the Website;
• interfere with, disrupt, or place an unreasonable load on the Website or its infrastructure.

5.2 Conduct and content restrictions. You shall not use the Website to:

• impersonate any person or misrepresent your affiliation, qualifications, credentials, professional registrations, or standing;
• submit information you know to be false, misleading, or incomplete in a material respect, including in a profile, credential, Service Requirement, or Bid;
• post or transmit content that is unlawful, defamatory, obscene, discriminatory, harassing, threatening, or that incites harm;
• infringe the intellectual property, privacy, confidentiality, or other rights of any person;
• transmit unsolicited commercial communications;
• solicit or arrange to conduct a transaction off the Platform in circumvention of the Bid process or the non-circumvention provisions of a Platform Agreement;
• misuse another user’s contact details released to you following Bid acceptance, including by using them for marketing;
• upload personal information relating to a third party without a lawful basis to disclose it;
• use the Website to launder money, finance terrorism, evade tax, or facilitate any other financial crime.

5.3 Consequences. We may investigate suspected breaches, remove or restrict access to content, suspend or terminate your account, and report suspected offences to the appropriate authorities. Where you hold a Platform account, action taken under this clause is subject to the process in the Platform Dispute Resolution Policy.

5.4 You acknowledge that unauthorised access to, interference with, or interception of data constitutes an offence under sections 86 and 87 of ECTA and under the Cybercrimes Act 19 of 2020.

6. INTELLECTUAL PROPERTY

6.1 All intellectual property rights in the Website and its Content, including our name, logo, trade marks, design, text, graphics, software, and database rights, vest in us or our licensors.

6.2 Nothing on the Website grants any licence or right to use any trade mark, logo, or name of ours without our prior written consent.

6.3 You may link to the Website’s home page provided the link is fair, lawful, does not damage our reputation, and does not suggest any endorsement or association that does not exist. We may withdraw permission to link at any time.

6.4 You may not frame the Website, present it within any other site, or reproduce substantial parts of it on any other platform.

6.5 We do not use your User Content to train any machine learning model, and we do not permit our service providers to do so.

7. USER CONTENT

7.1 You retain ownership of your User Content. You grant us a non-exclusive, royalty-free, worldwide licence to host, store, display, reproduce, and format your User Content for the purpose of operating the Website and providing the services you have requested. This licence ends when the User Content is deleted, save to the extent we are required to retain it under the retention schedule in the Platform Privacy Policy.

7.2 You warrant that your User Content: is accurate and not misleading; is yours to submit or that you have all necessary rights and permissions to submit it; does not infringe any third party’s intellectual property, privacy, or other rights; and is not unlawful, defamatory, obscene, discriminatory, harassing, or threatening.

7.3 Where your User Content contains personal information relating to any third party, you warrant that you have a lawful basis under POPIA, and where applicable under the GDPR, to disclose it, and that the disclosure does not breach any obligation owed to the data subject.

7.4 Files you upload are scanned for malicious content by a third-party service before being made available to other users, as disclosed in the Platform Privacy Policy.

7.5 We may remove or refuse to publish User Content that we reasonably believe breaches these Terms. Where we do so in respect of a registered user, we will tell you and you may dispute the decision under the Platform Dispute Resolution Policy.

7.6 We do not routinely monitor User Content and do not endorse it. Any opinion expressed in User Content is that of its author.

8. AI-ASSISTED FEATURES

8.1 The Website offers optional AI-assisted drafting features that help you generate or improve descriptive text.

8.2 These features are optional and operate only when you choose to invoke them. Text you submit is transmitted to a third-party AI provider for processing, as described in clause 6 of the Platform Privacy Policy.

8.3 Output produced by an AI-assisted feature is a draft. It may be inaccurate, incomplete, or unsuitable. You are responsible for reviewing it and for everything you publish, exactly as if you had written it yourself. We give no warranty as to the accuracy, originality, or fitness for purpose of AI-generated output.

8.4 You must not submit personal information relating to third parties, client-confidential financial information, or working papers to an AI-assisted feature.

8.5 Where content on the Platform was generated with AI assistance and could reasonably mislead a user as to its origin, it should be identified as such.

9. THIRD-PARTY LINKS AND CONTENT

9.1 The Website may contain links to third-party websites, provided for convenience. We do not control, endorse, or accept responsibility for third-party sites or their content, and your use of them is at your own risk and subject to their terms.

10. INFORMATIONAL CONTENT AND NO PROFESSIONAL ADVICE

10.1 Content published on the Website, including articles, guides, technical summaries, and commentary, is provided for general information only. It is not professional, accounting, tax, legal, or financial advice and must not be relied on as such.

10.2 Accounting standards, tax legislation, and regulatory requirements change. Content is accurate to the best of our knowledge at the date of publication and is not updated as a matter of course.

10.3 No information on the Website creates a professional relationship between you and us or any Supplier. A professional relationship arises only on conclusion of a written engagement letter.

10.4 You should obtain advice specific to your circumstances before acting on anything published on the Website.

11. AVAILABILITY

11.1 We endeavour to keep the Website available but do not warrant uninterrupted or error-free access. The Website is provided on an “as is” and “as available” basis.

11.2 We may suspend, withdraw, or restrict all or part of the Website for business or operational reasons, and will give reasonable notice where practicable.

12. ACCESSIBILITY

12.2 If you encounter a barrier to using the Website, please tell us at info@entegri.net and we will do what we reasonably can to provide the information or complete the transaction for you by another means.

13. PRIVACY AND COOKIES

13.1 Our processing of personal information is governed by the Platform Privacy Policy and, in respect of cookies, the Cookie Policy, both available on the Website.

13.2 By using the Website you acknowledge that you have read the Platform Privacy Policy.

14. ACCOUNTS AND SECURITY

14.1 Certain parts of the Website require a registered account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

14.2 You shall notify us immediately at info@entegri.net of any unauthorised access to or use of your account.

14.3 We may suspend or terminate an account where we reasonably believe these Terms or any Platform Agreement has been breached, or where continued access poses a risk to the Website, its users, or us.

14.4 You shall not share, sell, or transfer your account credentials.

PART B: ADDITIONAL TERMS FOR THE ENTEGRI CONNECT PLATFORM

Applicable where you access or use the Platform

15. RELATIONSHIP TO THE PLATFORM AGREEMENTS

15.1 Access to and use of the Platform is governed principally by the Platform Agreements. This Part B supplements those agreements and does not replace them.

15.2 Where a provision of this Part B conflicts with a Platform Agreement, the Platform Agreement prevails.

15.3 Registration on the Platform requires acceptance of the Platform Privacy Policy, the Mutual Non-Disclosure and POPIA Agreement, and either the Supplier Platform Participation Agreement or the Client Platform Participation Agreement, as applicable.

16. NATURE OF THE PLATFORM

16.1 The Platform is an intermediary service. We operate the Platform and facilitate introductions between Clients and Suppliers. We are not a party to any engagement concluded between a Client and a Supplier.

16.2 We do not provide the professional services offered by Suppliers on the Platform, do not supervise their delivery, and do not endorse, guarantee, or warrant any Supplier’s competence, capacity, or performance.

16.3 Verification of a Supplier’s credentials confirms that the credential presented was checked against the issuing body’s records at the time of verification. It is not an assurance of the quality of any work performed.

16.4 Entegri Enterprises (Pty) Ltd, registration number 2013/137202/07, is a separate company that offers professional services of the kind Suppliers offer on the Platform. It is a related company of Entegri Connect and shares a director. It may register and bid on the Platform as a Supplier, on the same terms as any other Supplier, and the Client decides which Bid, if any, to accept. Where a Client accepts its Bid, the resulting Engagement is between that Client and Entegri Enterprises, and Entegri Connect is not a party to it. The conflict of interest arising from that relationship, and the safeguards that apply to it, are disclosed in the Platform Privacy Policy, in the Related Company Terms, and in the Platform Agreements.

17. BETA PHASE

17.1 The Platform is currently in a Beta Phase. Functionality may be incomplete, subject to change, or temporarily unavailable, and terms of participation may be revised on notice as provided in the Platform Agreements.

18. COOLING-OFF RIGHT FOR CONSUMERS

18.1 This clause applies only if you are a natural person entering into an electronic transaction with us as the end user of the services, and therefore a “consumer” for the purposes of Chapter VII of ECTA.

18.2 Under section 44 of ECTA you may cancel such a transaction without reason and without penalty within seven (7) days after the date of the agreement, and we will refund any payment made within thirty (30) days of cancellation. You are liable only for the direct cost of returning anything supplied to you.

18.3 Section 44 does not apply where you have expressly consented to the service commencing before the end of the seven-day period. Where you ask for immediate access to the Platform, we will ask you to acknowledge that you are doing so and that your cooling-off right falls away to the extent the service has been performed.

18.4 This clause is in addition to, and does not limit, any right you have under the CPA, or under the mandatory consumer law of your own country if you are located outside South Africa.

18.5 Clients may register as natural persons as well as juristic persons. This clause, and the CPA carve-outs in clauses 20.3, 21.4 and 27.5, apply in full. There are no fixed-term subscription contracts to check against section 14 of the CPA: no Subscription Fee is charged, to Clients or Suppliers, on the Platform.

19. LIMITATION ON INTERMEDIARY LIABILITY AND TAKE-DOWN

19.1 We act as an intermediary service provider in respect of User Content transmitted or stored on the Platform.

19.2 We do not initiate transmissions of User Content, do not select the recipient of any transmission, and do not select or modify the content of any transmission, save for formatting and display as permitted by these Terms and the Platform Agreements.

19.3 Take-down notification. Any person who believes that User Content on the Website is unlawful may submit a take-down notification in accordance with section 77 of ECTA to info@entegri.net, marked for the attention of the Information Officer. A valid notification must contain: the full names and address of the complainant; the written or electronic signature of the complainant; identification of the right allegedly infringed; identification of the material and its location on the Website; the remedial action required; the complainant’s telephone and email details; a statement that the complaint is made in good faith; and a statement that the information in the notification is true and correct to the complainant’s knowledge.

19.4 A complainant who lodges a materially false or misleading notification is liable for damages under section 77(2) of ECTA.

19.5 We will act on valid notifications within a reasonable period, and will notify the user who posted the content, who may respond. Acting on a notification is not an admission of liability and does not constitute a waiver of any right or defence.

PART C: GENERAL LEGAL PROVISIONS

20. DISCLAIMER OF WARRANTIES

20.1 To the maximum extent permitted by law, the Website and its Content are provided without warranty of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

20.2 We do not warrant that the Website will be secure, free of viruses, or that defects will be corrected.

20.3 Nothing in this clause limits or excludes any warranty or right that cannot lawfully be limited or excluded, including under the CPA where it applies to you, or under the mandatory consumer law of your country of residence.

21. LIMITATION OF LIABILITY

21.1 To the maximum extent permitted by law, we and our directors, employees, and agents shall not be liable for any indirect, consequential, special, incidental, or punitive loss, including loss of profit, revenue, data, goodwill, or business opportunity, arising from or in connection with your use of the Website.

21.2 Where liability cannot lawfully be excluded, our total aggregate liability arising from or in connection with your use of the Website shall not exceed the greater of: (a) the total fees paid by you to us in respect of the Website and the Platform in the twelve (12) months preceding the event giving rise to the claim; or (b) ZAR 25,000.

21.3 Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, gross negligence, or any other liability that cannot lawfully be limited or excluded.

21.4 Where you are a consumer under the CPA, or a consumer under the mandatory law of your country of residence, this clause applies only to the extent that law permits.

22. INDEMNITY

22.1 You indemnify us against all claims, losses, damages, and reasonable costs arising from: your breach of these Terms; your User Content; your use of the Website in a manner not permitted by these Terms; or your infringement of any third party’s rights.

22.2 This indemnity does not apply to the extent that the claim arises from our own breach, negligence, or unlawful conduct.

22.3 Where you are a consumer, this indemnity applies only to the extent permitted by the consumer protection law applicable to you.

23. COMPLAINTS

23.1 Complaints about the Website, the Platform, or our conduct may be lodged in writing to info@entegri.net, marked for the attention of the Information Officer.

23.2 We will acknowledge receipt within two (2) business days and provide a substantive response within fifteen (15) business days, or where that is not possible, an explanation and a revised timeframe.

23.3 Complaints concerning the handling of personal information may in addition be lodged with the Information Regulator of South Africa: POPIAComplaints@inforegulator.org.za, Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191. If you are in the European Economic Area or the United Kingdom, you may complain to your local data protection supervisory authority.

23.4 Disputes between a Client and a Supplier arising from an engagement concluded through the Platform are governed by the terms of that engagement and by the Platform Dispute Resolution Policy. We are not a party to such engagements and do not adjudicate their merits.

24. SUSPENSION AND TERMINATION

24.1 We may suspend or terminate your access to the Website, in whole or in part, where you breach these Terms or where we reasonably believe continued access poses a risk to the Website, its users, or us.

24.2 Where you hold a Platform account, suspension or termination is subject to the process in the Platform Dispute Resolution Policy and to the termination provisions of the applicable Platform Agreement.

24.3 Clauses relating to intellectual property, disclaimers, limitation of liability, indemnity, and governing law survive termination.

25. ELECTRONIC COMMUNICATIONS AND SIGNATURES

25.1 You consent to receiving communications from us electronically. Electronic communications satisfy any legal requirement that a communication be in writing.

25.2 Where these Terms or any Platform Agreement is accepted by ticking a checkbox or clicking an acceptance button, that acceptance constitutes a valid electronic signature under ECTA and is legally binding.

25.3 Data messages sent to us are deemed received only when actually received and capable of being retrieved and processed by us.

26. FORCE MAJEURE

26.1 We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including power failure, load shedding, internet or telecommunications failure, failure of a third-party hosting or infrastructure provider, natural disaster, epidemic, civil unrest, or act of government.

27. GOVERNING LAW AND DISPUTE RESOLUTION

27.1 These Terms are governed by the laws of the Republic of South Africa.

27.2 Disputes between you and us shall first be subject to good faith negotiation for fifteen (15) business days, then mediation under AFSA rules, failing which final and binding arbitration under the AFSA Commercial Arbitration Rules in Johannesburg before a single arbitrator.

27.3 Either party may approach a court of competent jurisdiction at any time for urgent or interdictory relief.

27.4 You consent to the non-exclusive jurisdiction of the High Court of South Africa, Gauteng Division, Johannesburg.

27.5 Where you are a consumer under the CPA, nothing in this clause limits your right to refer a dispute to the National Consumer Commission, to a consumer court, or to any other forum provided for by that Act, and section 52 of the CPA permits you to approach a court notwithstanding the arbitration provision.

28. USERS OUTSIDE SOUTH AFRICA

28.1 The Website is operated from South Africa. We make no representation that the Website or the Platform is appropriate or available for use in any other country, and you are responsible for complying with the laws of the country from which you access it.

28.2 Consumers outside South Africa. If you are an individual acting for purposes outside your trade, business, craft, or profession, and the mandatory consumer protection law of your country of habitual residence gives you rights that cannot be excluded by agreement, clause 27.1 does not deprive you of the protection of those rights. You may bring proceedings in the courts of your country of residence where that law so provides.

28.3 Data protection. Where the GDPR applies to our processing of your personal information, the Platform Privacy Policy sets out the additional rights you have and how to exercise them.

28.4 Online dispute resolution. The European Commission’s Online Dispute Resolution platform ceased operation on 20 July 2025 and no longer accepts complaints. Consumers in the European Union should contact us directly at info@entegri.net, or approach a national alternative dispute resolution body or the European Consumer Centre in their country.

28.5 Sanctions and restricted jurisdictions. You may not use the Platform where doing so would cause you or Entegri Connect to breach any applicable sanctions, trade restriction, or other legal prohibition. Entegri Connect may suspend or terminate access where it becomes aware that continued use would be unlawful.

29. GENERAL

29.1 Entire agreement. These Terms, together with the Platform Privacy Policy, Cookie Policy, and any applicable Platform Agreement or engagement letter, constitute the entire agreement between you and us in respect of your use of the Website.

29.2 Severability. If any provision is held invalid or unenforceable, it shall be severed and the remainder continues in full force.

29.3 No waiver. No failure or delay in exercising any right constitutes a waiver of that right.

29.4 Assignment. You may not assign or transfer your rights under these Terms. We may assign or cede our rights to any affiliate or successor in title, subject to clause 9.2.5 of the Platform Privacy Policy.

29.5 No partnership. Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between you and us.

29.6 Notices. Notices to us must be sent to info@entegri.net. Notices to you will be sent to the email address registered on your account or displayed on the Website.

29.7 Language. These Terms are concluded in English. Where a translation is provided for convenience, the English version prevails.